According to The Delphi Group, knowledge workers spend approximately 30% of their time looking for information. Organizations that produce content can improve findability, increase efficiency, enhance quality and mitigate risk by implementing an information lifecycle management (ILM) process.
In this recording, developed for the CITP Credential Examination Series, Lauren Kovar, CPA, CITP and David Kovar define ILM and highlight the benefits of establishing this process with your clients and organizations. Key topics that are covered include:
The five phases of