COVID & Culture
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Professional Insights

COVID & Culture

3 months ago · 1 min read

There's been a lot said about workplace culture since the onset of the COVID pandemic, with employees and employers alike questioning and challenging long-held norms and rewriting the way things are done. The "Great Resignation" caught many by surprise, and the challenge to find and successfully hire new talent has never been harder.

So, what have we learned, and what is the opportunity? In this short blog post, I'll cover two trends and an opportunity to consider. The question for you is: how are you responding?

Trend #1 - The culture you had isn't the culture you have.
Regardless of if you spent two weeks or the last two years in a work from home, or hybrid, setting - norms and cultures have changed. But not all change is bad! The changes we have seen across a spectrum of advisory firms have been mostly positive - we have seen firms challenge why things were done a certain way and looked for opportunities to improve. We have seen firms open to new ways of operating and their people flourishing as a result.

Trend #2 - Employees have the leverage
Many firms are finding that their staff aren't shy about expressing their expectations anymore. Those firms unwilling to listen and adapt, have been impacted by the "Great Resignation." Employees will look for the opportunities that allow them to live the way they want - from work/life balance, to work location, to the nature of the work - and there are jobs to be had (often that pay more than what they're making right now).

The Opportunity - Redefine your culture
There's no time like the present to revisit why you do things the way you do. Incorporate the voice of the client, and your employees to develop or refine your culture.

As your teams prepare to return, or adjust to being back after a period away, check in to see how their priorities have changed. Have the norms of communication changed? How has the nature of the work changed? How has the new work set up (virtual/hybrid) changed the way we work?

Now is a great opportunity to ask the questions that will allow you to drive culture to help your team succeed in 2022 and beyond.

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