An Overview of SOC for Service Organizations

CISA, CISSP, Cyber SOC, Advanced SOC

As a Principal in Frazier & Deeter’s Process, Risk, Governance (PRG) Practice, Shelby contributes over 23 years of diverse experience in external and internal audit, as well as project and operational risk management. Her career includes responsibility for the successful creation, execution, implementation, optimization and testing of operational and IT controls, as well as specialization in SOC consulting, lecturing and reporting. Shelby has a strong track record of building trusted relationships with all levels of employees, colleagues and clients. Her effective communication, leadership and executive reporting skills strengthen her ability to perform, review and lead client engagements. Shelby has worked with a variety of institutions and industries, assisting clients with reviewing and establishing internal controls over IT environments, regulatory compliance and industry framework assessments. During her career, she has served on an internal financial services leadership council, information technology working group, data governance steering committee and as a SOC examination subject matter expert. Her industry experience encompasses financial services, healthcare, insurance, manufacturing, utility, automotive, software as a service and government. From beginning her career at PricewaterhouseCoopers, to IT Audit Manager of a global insurance and investment company and then becoming the longest tenured and only female Chief of Staff of a multi-billion dollar investment organization, she understands the importance of internal control, operational, business and investment risk management, communication, compliance, transparency and delivery. Because she has served in these functions, Shelby possesses deep appreciation for the value provided by internal and external auditors as resourceful and trusted advisors to audit boards, business partners and members of executive management. Shelby is also a frequent speaker for professional organizations and client events. She has also served as a SOC2 subject matter expert for the AICPA and is an AICPA Instructor and author of the AICPA SOC for Service Organizations learning curriculum. Active in her community, Shelby is a past recipient of the Presidential Volunteer Service Award.

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