AICPA logo
AICPA logo
  • Home
Next Steps Series – Avoiding Ulcers in the "New Abnormal World"
Management Accounting
CPE Self-study

Next Steps Series – Avoiding Ulcers in the "New Abnormal World"

Build the skills and processes needed to manage others through change – either co-workers or clients – in today's new abnormal COVID environment.

$35 - $45
Do you have an AICPA membership? Log in to apply your member discount.



NASBA Field of Study

Communications and Marketing



CPE Credits



Karl Ahlrichs


1 year

Product Number


 Business & partner 
Product Details

In today's "new abnormal" COVID environment, waves of changes are pushing at each of us from all sides and forcing us to adapt. What works? What fails? How can we adapt faster? This facilitated discussion covers the topic from both the human capital viewpoint and from the operational side of the Manager's desk. We will build the skills and processes needed to manage others through change – either co-workers or clients.

Who Will Benefit
  • Professionals in a leadership, supervisory or managerial position
Key Topics
  • Inventory of change in our personal lives
  • The phases of change: Old State, Neutral Zone, New State
  • Creating short-term goals
  • Setting realistic work levels
  • Giving support
Learning Outcomes
  • List the four steps of processing change
  • Describe personality traits as they relate to change resistance
  • Recognize the value of the Personal Power Grid
  • Learn techniques for managing personal transition
Credit Info
CPE Credits
NASBA Field of Study
Communications and Marketing, Personal Development
At least one year managerial experience
This is a digital product. With full paid access the content will be available to you for 1 year after purchase date.
For more information, please refer to CPE requirements and NASBA sponsorship information
Do you have an AICPA membership? Log in to apply your member discount.
AICPA Members

Group ordering for your team

2 to 5 registrants

Save time with our group order form. We’ll send a consolidated invoice to keep your learning expenses organized.

Start order

6+ registrants

We can help with group discounts. Call us at 1-800-634-6780 (option 1) or email us at

Contact us
Karl Ahlrichs
Karl Ahlrichs is a national speaker, web presenter and author, often quoted in the local and national media on the people issues in modern organizations. He has broad experience in Human Resources, Operations and senior level problem solving, working with all industries. Karl’s experience is perfectly suited to times of great global challenges. He has decades of strategic consulting to all industries, using risk management and good organizational development theories to bypass “best practices” and move directly to “next practices”. Karl joined Gregory & Appel, an Indianapolis‐based insurance firm, after serving as a founding partner of ExactHire, a human resources services firm. Prior experience was as a Senior Consultant for Professional Staff Management, and Vice President in the Indianapolis office of Marsh & McLennan, and Vice President of Right Management Consultants. At those firms, his clients included IU Health, Suburban Health, Roche Diagnostics, Boeing, Apple, and Frito Lay. Karl facilitates a weekly COVID web‐based roundtable with advisors, and an invitation‐ only roundtable for CFOs, and for more than a decade he was the Program Chair for the Indiana Society for Human Resources Management annual conference. He is a member of SHRM, and the Association for Talent Development. Karl has been named the SHRM Human Resource Professional of the Year for the State of Indiana. He has presented at the Annual Global SHRM Conference for more than 20 consecutive years and holds the SHRM‐SCP (Senior Certified Professional) and SPHR (Senior Professional Human Resources) certifications and is a CSP (Certified Speaking Professional) with the National Speakers Association.

The Association is dedicated to removing barriers to the accountancy profession and ensuring that all accountancy professionals and other members of the public with an interest in the profession or joining the profession, including those with disabilities, have access to the profession and the Association's website, educational materials, products, and services.The Association is committed to making professional learning accessible to all product users. This commitment is maintained in accordance with applicable law. For additional information, please refer to the Association's Website Accessibility Policy. As part of this commitment, this product is closed-captioned. For additional accommodation requests please contact and indicate the product that you are interested in (title, etc.) and the requested accommodation(s): Audio/Visual/Other. A member of our team will be in contact with you promptly to make sure we meet your needs appropriately.

Ratings and reviews

Shipping and delivery
Shipping costs  and sales taxes will be added later during checkout
Cancellation Policy
View our Cancellation policy here
Next Steps Series – Avoiding Ulcers in the "New Abnormal World"
Select from the following options:
Nonmember Price
Price excluding sales tax
Do you have an AICPA membership? 
Log in to apply your member discount.
Shipping cost and sales tax will be added later during checkout

Related content