| |
Carillon |
eEnterprise |
E by Epicor |
MK Manufact'g |
Enterprise IQ |
Progression |
ERP Plus |
Scala 5.1 |
Solomon |
Traverse |
| Purchasing Order Process |
|
|
|
|
|
|
|
|
|
|
| Evaluation of the purchasing
process |
Average |
Average |
Below average |
Above average |
Excellent |
Average |
Excellent |
Above average |
Above average |
Average |
| Business-to-business
capability |
Needs
customization |
Yes |
Yes |
Separate
module |
Yes |
3rd-party
vendor |
EDI |
Vendor
will not disclose |
Yes |
Yes |
| Can it evaluate vendor performance? |
No |
No |
Separate module |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Some |
| Can
it evaluate vendor invoice? |
Limited |
No |
Separate
module |
Yes |
Yes |
3rd-party
vendor |
Yes |
Yes |
Yes |
Some |
| Are duplicate payments avoided? |
Yes |
No |
Warning provided |
Purchase order, receiving report
and invoice matching |
Purchase order, receiving report
and invoice matching |
3rd-party vendor |
Yes |
Purchase order, receiving report
and invoice matching |
Closed invoices cannot be paid |
Can elect to check for duplicate
invoice numbers |
| Does
it support purchase requisitions? |
Yes |
Yes |
No |
No |
Yes |
With
separate module |
Yes |
No |
Yes |
Yes |
| Does it support RFQs? |
No |
No |
Possible |
No |
Yes |
With separate module |
Possible |
Yes |
Yes |
No |
| Can
it handle down payments? |
Yes |
Yes |
Possible |
Yes |
Yes |
Yes,
also c.o.d. |
Yes |
Yes |
No |
Yes |
| Does it support retainages? |
Yes |
Yes |
Possible |
Yes |
Yes |
No |
Yes |
Yes |
No |
Yes |
| Sales Order Process |
|
|
|
|
|
|
|
|
|
|
| Evaluation
of customer shipping process |
Excellent |
Poor |
Above
average |
Excellent |
Excellent |
Excellent |
Above
average |
Average |
Excellent |
Average |
| Can it track sales/delivery
confirmations? |
Yes |
No |
ePortal |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
No |
| Can
customers check status of order via Internet? |
Yes |
No |
Customer
portal |
Yes |
Yes |
Yes |
Yes |
No |
Yes |
Yes |
| Can it track shipping methods? |
Yes |
No |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Can
it track UPS shipping number? |
Yes |
No |
Yes |
3rd-party
vendor |
Via
UPS Web site |
Yes |
Via
UPS Web site |
No |
Yes |
No |
| Is PDA interface built in? |
No |
No |
3rd-party vendor |
Yes |
Yes |
No |
No |
No |
Yes |
No |
| Are
field sizes flexible to accommodate existing codes? |
Yes |
No |
eWarehouse |
Yes |
Up
to 45 characters |
Yes |
Yes |
Yes |
Yes |
Yes |
| Is bar coding interface built in? |
Yes |
No |
3rd-party vendor |
Yes |
Yes |
Yes |
Yes, also radio frequency |
Possible |
3rd-party vendor |
Yes |
| Can
order attributes, such as color or size, be indicated in
the sales order? |
Yes |
Yes |
Yes |
Yes |
No |
Yes |
Yes |
Yes |
Yes |
Yes |
| Is availability of item
automatically reported in sales orders? |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Is
production scheduled or purchase orders prepared based on
availability? |
Yes |
Yes |
Yes |
Yes |
No |
Yes |
Yes |
No |
No |
Yes |
| Sales Order/Marketing Process |
|
|
|
|
|
|
|
|
|
|
| Evaluation
of sales order/marketing process |
Average |
Above
average |
Excellent |
Average |
Above
average |
Average |
Excellent |
Average |
Average |
Average |
| Is there a Customer Resource
Management module or functionality? |
Separate module |
Yes |
Separate module |
Separate module |
Yes |
3rd-party vendor |
Yes |
Yes |
Yes |
Yes |
| Track
size of accounts? |
Yes |
Yes |
Yes |
Separate
module |
Yes |
3rd-party
vendor |
Yes |
Yes |
Yes |
Yes |
| Handle call backs? |
Yes |
No |
Yes |
Separate module |
Yes |
3rd-party vendor |
Yes |
No |
3rd-party vendor |
No |
| Visits? |
Yes |
No |
Yes |
Separate
module |
Yes |
3rd-party
vendor |
Yes |
No |
3rd-party
vendor |
No |
| Future needs? |
Yes |
No |
Yes |
Separate module |
Yes |
3rd-party vendor |
Yes |
No |
3rd-party vendor |
No |
| Handle
campaign management? |
Yes |
Yes |
Yes |
Separate
module |
Yes |
3rd-party
vendor |
Yes |
No |
3rd-party
vendor |
No |
| Provide customer analysis? |
Yes |
Yes |
Yes |
Separate module |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
| Support
customer queries? |
No |
No |
Yes |
Separate
module |
Yes |
Yes |
Yes |
Yes |
No |
Yes |
| Support follow-ups? |
Yes |
No |
Yes |
Separate module |
Yes |
3rd-party vendor |
Yes |
No |
3rd-party vendor |
No |
| Handle
call center applications? |
Yes |
Yes |
Yes |
Separate
module |
Yes |
3rd-party
vendor |
Yes |
Yes |
3rd-party
vendor |
No |
| Handle field sales and service
applications? |
Yes |
Yes |
Separate module |
Yes |
Yes |
3rd-party vendor |
Yes |
Yes |
Yes |
Yes |
| Can
it process order entry over the Internet? |
3rd-party
vendor |
Yes |
Separate
module |
Separate
module |
Yes |
Yes |
Yes |
Yes |
Yes |
No |
| Can customers access electronic
catalog? |
Yes |
Yes |
Yes |
Separate module |
Yes |
Yes |
Yes |
No |
Yes |
Yes |
| Can
product descriptions employ multimedia technology? |
No |
Yes |
Yes |
Yes |
No |
Separate
module |
Yes |
No |
Yes |
Yes |
| Photographs? |
|
Yes |
Yes |
Yes |
|
Yes |
Yes |
|
Yes |
Yes |
| Audio? |
|
No |
Yes |
Yes |
|
Yes |
No |
|
Yes |
No |
| Graphics? |
|
Yes |
Yes |
Yes |
|
Yes |
Yes |
|
Yes |
Yes |
| Evaluation
of Web access |
Below
average |
Good |
Excellent |
Good |
Average |
Average |
Good |
Below
average |
Good |
Good |