NO
MORE FREE RIDES
The result: an
always-current financial forecast that reflects
not only the companys most recent monthly
results but also any material changes to its
business outlook or the economy. In addition, it
provides fewer opportunities for account
directors to ride the coattails of past
performance.
Now, even
the guy who booked a million dollars worth
of business in one month cant sit still
because 30 days later, were going to have
an entirely new forecast, Payne says,
adding, Its a dynamic process that
makes a lot more sense.
Although
traditional one-year budgets are still the norm
at most companies large and small, many
accountants argue that rolling budgets can be a
far more useful tool. Unlike static budgets, they
encourage managers to react more quickly to
changing economic developments or business
conditions. They discourage what is too often a
fruitless focus on the past (Why
didnt we meet our numbers?) in favor
of a realistic focus on the future. And they
produce forecasts that, over the near term, are
never more than a few months old, even when
companies are rolling them forward on a quarterly
basisthe more common approachrather
than RELs monthly basis.
A static
budget simply doesnt reflect the pace of
business today, says Jill Langerman, CPA,
president and CFO of the accounting firm Fair,
Anderson & Langerman in Las Vegas. If
at midyear you add a new product to your lineup,
you want to calculate the costs and profit
margins associated with that and reflect those
calculations in your budget. If youre
evaluating your product lines and decide to
eliminate one, you want your budget to reflect
the impact that it will have on your remaining
product lines. That way, you can set an accurate
performance target and make informed decisions
about whether youre now free to invest more
in the remaining product lines or perhaps add a
new line. If youre not incorporating these
new analyses into your budget, it becomes a
rather useless document.
Implementing
rolling budgets doesnt necessarily require
any fundamental change in the way a company has
been doing its budgetsexcept, of course, it
no longer does the job just once a year. However,
companies that decide to step up to rolling
budgets may want to take advantage of the
decision to make a change and consider what else
they can do to improve the process. After all, if
a company can get everyone on board to make such
a fundamental change, a further nudge to make the
process more effective and efficient in other
ways may be possible, too.
THE PROBLEM OF RELEVANCE
In the view of
many accountants, traditional budgets too often
are useless because they are out of date soon
after they are assembled. Assuming that much of
the decision making that goes into them gets done
in the fourth quarter of the prior year, by the
end of the following year, traditional budgets
reflect thinking and data more than 12 months
old. Not surprisingly, such documents tend to get
short shrift from front-line managers. In
worst-case scenarios, they can even promote
behaviors and business decisions that are
counterproductive.
Consider the
real-world example of a Fortune 500
company that has been talking with REL about how
it might improve its forecasting to produce
better financial results. The company uses a
traditional static annual budgeting process in
which it sets monthly sales goals for each of its
products. If the company misses its sales targets
in the first month, product managers will
typically push those projected sales into the
final quarter of the year. By doing that,
corporate management is acting as if the outlook
for the full year remains unchanged even though
sales were off to a slow start.
But if the slow
pace continues and product managers begin to
realize that their lost sales cant be made
up in the last quarter, they start to budget them
out over all of the remaining quarters of the
year. Frequently, they wind up running massive
discounting programs at the end of each quarter
to hit their annual targets. Fortunately, the
company can afford such budget maneuvering
because it enjoys relatively high margins on its
products, but such manipulation isnt
maximizing its return on investment.
ACTING RATIONALLY
The static
budget encourages managers to create artificial
demand for their products, not end-user
demand, observes Payne. In other words, the
company stuffs its distribution channel and
simply delays future shipments. If the company
had a more realistic budget, product managers
would be able to act more rationally, eliminating
the last-minute forced discounts.
In addition, says
Payne, with a better picture of what they were
going to sell, they could make better investment
decisions. Maybe a product manager would
decide not to spend another $6 million on a new
packaging line, for example, if he knows
hes not going to sell the 20 million units
he thought he was going to sell. You take the
gamesmanship out of the organization.
Not only are
static annual budgets restrictive, it turns out
that many managers dont really like them.
Most of our clients complain that their
current planning process is extremely painful and
time-consuming, says Anne Swaller, general
manager of the Stanford, Connecticut, office of
Parson Group, a national consulting firm focused
on finance, accounting and business systems.
Assuming the client is operating on a calendar
year, Swaller adds, everyone runs around
feverishly in October and November to do
budgeting, and then at the end of the process,
theyre happy to get it over
withknowing they dont have to do it
again until the next November.
Unfortunately,
those same managers often have their compensation
tied to the budget, which lends it import even
when its no longer accurate. If
Im a manager responsible for meeting my
monthly numbers, Swaller says,
Im going to spend a lot of
nonvalue-added time to ensure those numbers are
met, even if it means shipping [extra] product at
months end.
It becomes a
merry old dance, agrees Payne, who recalls
doing work for a British manufacturer that
routinely shipped extra product at the end of
each year to meet sales targets and then sold
only spare parts in January and February. The
trouble is, once you start that process, you have
to keep the charade going year after year, Payne
explains. What this company really needs is
a new CEO to come in and say, Im not
going to do this anymore. But anybody who
does will realize that they will have to take a
big hit to sales and earnings in that first year,
and that is quite a lot for anybody to take
on.
MANAGE THE INFORMATION
Implementing a
rolling budget involves more than going through
the annual budgeting process four times a year
instead of one. Because the time between budgets
has been compressed, management must access and
process information more quickly than it was able
to do in the past. To do that, line managers must
become more involved in the process and the
company must embrace technology that will allow
it to quickly capture and disseminate the raw
data needed for decision making and forecasting.
Most organizations
today rely on Microsoft Excel spreadsheets to do
their budgeting. They work, but they can be
laborious, requiring finance managers to piece
together input from all the operations managers
throughout the organization. We were called
in recently by an insurance company that was
using huge, linked spreadsheets to do all of its
budgeting and planning, recalls Swaller.
The process was slow and exhausting, producing a
static and reactive product that was built on
data that was typically at least six months old.
Today, that
company uses a specially designed budget
planning, forecasting and analysis software
product to do the job. (For a list of such
software, see the sidebar Software for Budget Planning and
Analysis.) This
kind of software makes it easier for managers
throughout a company to access, enter and share
data on a real-time basis, using the Internet as
a communications medium.
This company
now has the ability to react quickly to
changes, Swaller says. Also, its
budgeting process is no longer a push from the
top down. Its become a process that
involves everybody from the senior level of
management to the line managers, who now have a
commitment to the process that they never had
before.
Managers used to
spend a lot of time allocating expenses among
different segments of the business. Since the new
software automates the process, managers can
spend more time analyzing the data.
THE BIG PICTURE
This is how
technology makes a differenceby gathering
real-time information from all over and putting
it into a central resource, Payne explains.
It gives top management an overview of
whats happening on a local leveleven
if an enterprise operates worldwide.
For public
companies, the benefits of more timely and
accurate budgets may ultimately extend beyond
operations. Under Wall Streets close
scrutiny, meeting earnings forecasts has become
more important than ever. A misstep, even one
thats just a penny per share below
expectations, can translate into a sharp stock
sell-off and, in the long run, drive up a
companys cost of capital.
Theoretically,
between rolling budgets and predictive
accounting, companies can minimize the
controllable factors that cause inaccurate
earnings projections, says Swaller.
Therefore, they would have fewer
actual-to-forecast variations, which in turn
would help cut down on stock price
volatility.
Although no
budgeting technique can predict the future, these
techniques allow companies to get much closer to
the ideal. The only holdback is the willingness
of a companys managers to use these new
technology tools that are now available. 
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