f
Sherlock Holmesthe worlds most famous
fictional detectivewere solving
todays biggest corporate crimes, he
probably would be a CPA, too. Thats because
it takes both accounting knowledge and the unique
skills of a detective to resolve allegations of
fraud. This article addresses how investigating
fraud differs from the field of auditing.The scenario: During a routine
audit of your client, you discover the price the
company pays for widgets has doubled in the past
year. Moreover, you notice all of the business is
going to a new vendor. You check further and find
the price of widgets on the open market is half
what your client is currently paying. Maybe there
is a legitimate reason for this anomaly. Or maybe
its a fraud. What do you do now?
| As a CPA your responsibilities
are clear: Statement on Auditing
Standards no. 99, Consideration of
Fraud in a Financial Statement Audit, requires
independent auditors to assess the risk
that the financials are materially
misstated as a result of fraud. As in the
scenario above, most frauds arent
obvious. Most
CPAs can determine whether an error has a
material effect on the financials. But
fraud is something else; its hallmark is
intent. Accidental frauds
dont exist. To prove intent almost
always requires going beyond the numbers.
In the simplest terms, books
dont commit fraud; people
do.
The process of
resolving these allegations is called fraud
examination. The discipline involves
a unique body of knowledge that is
related to auditing but differs in
significant ways (see exhibit
1). Most fraud
examiners actually are
hybridsaccountants with significant
investigative experience or investigators
with solid accounting skills. Certified
fraud examiners (CFEs), many of whom also
are CPAs, must demonstrate knowledge in
four areas: an understanding of
fraudulent financial transactions, the
legal elements of fraud, criminological
concepts and fraud investigative skills.
Or, at the risk of quoting myself,
A good fraud examiner is part cop,
part accountant, part psychologist and
part lawyer.
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There
are two questions waiting for us
at the outset. The one is whether
any crime has been committed at
all; the second is what is the
crime and how was it
committed?
The Hound of the
Baskervilles
Arthur Conan Doyle
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You cant become an
expert by reading this two-part series. But you
can learn the process that fraud examiners put
into play.
Investigators frequently must
defend themselves against allegations of invasion
of privacy, libel and slander, public disclosure
of private facts and a host of other torts.
Thats the adversarial nature of fraud
examination. Someone being investigated for fraud
frequently feels cornered and adopts the strategy
that the best defense is a good offense.
| Exhibit 1:
Auditing vs. Fraud Examination |
| Issue |
Auditing |
Fraud
examination |
| Timing |
Recurring
Audits are conducted on a
regular, recurring basis. |
Nonrecurring
Fraud examinations are
nonrecurring. They are conducted
only with sufficient predication. |
| Scope |
General
The scope of the audit is an
examination of financial data. |
Specific
The fraud examination is
conducted to resolve specific
allegations. |
| Objective |
Opinion
An audit is generally conducted
for the purpose of expressing an
opinion on the financial
statements or related
information. |
Affix blame
The fraud examinations goal
is to determine whether fraud has
occurred or is occurring and to
determine who is responsible. |
| Relationship |
Nonadversarial
The audit process is
nonadversarial in nature. |
Adversarial
Fraud examinations, because they
involve efforts to affix blame,
are adversarial in nature. |
| Methodology |
Audit
techniques
Audits are conducted by examining
financial data and obtaining
corroborating evidence. |
Fraud
examination techniques
Fraud examinations are conducted
by (1) document examination; (2)
review of outside data such as
public records; and (3)
interviews. |
| Standard |
Professional
skepticism
Auditors are required to approach
audits with professional
skepticism. |
Proof
Fraud examiners approach the
resolution of a fraud by
attempting to establish
sufficient proof to support or
refute a fraud allegation. |
| Source:
Fraud Examiners Manual,
Association of Certified Fraud
Examiners, 2003. |
|
Fraud
examination methodology assumes from the outset
that all fraud cases will end in litigation. This
places the burden on the fraud examiner to see
that his or her actions can withstand the harsh
light of the courtroom. Evidence must be gathered
legally, witnesses may not be threatened or
coerced and confessions must be obtained
voluntarily.
The fraud examination process
centers on the fraud theory approach,
which has four sequential steps: analyzing the
available data, developing a fraud theory,
revising it as necessary and confirming it.
ANALYZE
THE DATA
The first step is
familiar ground for accountants: analyzing
financial information gleaned from the books and
records. In the scenario above, you typically
would gather documents reflecting all of the
business the company did with the new vendor:
invoices, purchase orders, vendor files, shipping
and receiving reports and canceled checks, for
example. Then you would closely examine these
data, conduct ratio analyses, vouch and trace
transactions and perform other audit tests to
look for anomalies.
DEVELOP
A FRAUD THEORY
Based on what is
discovered during your analysis, a fraud examiner
will develop a theoryalways assuming a
worst-case scenarioof what could have
occurred. The theory addresses one of the three
major classifications of occupational (internal)
fraud: asset misappropriations, corruption or
fraudulent financial statements.
| In our example, the fraud scheme
likely involves the misappropriation of
assets (cash) or the possibility a
corrupt purchasing agent is taking
kickbacks to favor one particular vendor
who is selling widgets to the client at
an artificially high price. Each of these
two schemes has its own unique clues but
the same result: losses for your client.
Considering that at least two possible
schemes could account for the significant
increase in the price of the widgets,
lets start with a list of what the
fraud examiner might find if the fraud
involved a corrupt purchasing agent in a kickback
scheme. Paying
higher than market prices for goods or
services. When a crooked
vendor pays bribes to get business, the
money actually comes out of your
clients pocket, not the
vendors. The charge is passed along
to the victim with higher prices.
Favoritism
toward one vendor to the exclusion of
others. If a purchasing
agent is getting paid to buy something
from one vendor, he or she knows where
his or her bread is buttered. As a result
the fraudster has the motivation to make
all purchases from the corrupt provider.
Increasing
levels of purchasing and billings. Similarly,
if a crooked employee is getting a piece
of the action, he or she has the motive
to buy more volume and more often, which
will lead to
Substantial
inventories. A payoff based
on volume sometimes means the dishonest
employee will buy much more than
necessary. Thus, if the company has a
seven-year supply of widgets, there could
be a sinister reason why.
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Slow service
and/or substandard products. Once a
crooked vendor is paying off a dishonest
purchasing agent, there is little motivation for
the vendor to remain competitive. After all, the
crooked employee isnt in much of a position
to complain.
Lack of controls
over the purchasing function. Most
corruption schemes are committed by one person
acting alone. That means the dishonest purchasing
agent either has too much authority, lacks proper
oversight or both.
Excessive spending
or indebtedness by a purchasing agent. For
reasons known only to those who commit fraud,
illicit income rarely is concealed or hoarded;
fraudsters generally either pay debts or purchase
luxury items such as expensive homes, cars,
vacations, clothing and jewelry.
REVISE
THE THEORY
If the facts do
not point to a kickback scheme, the fraud
examiner will look for the possibility of a billing
scheme. Although both schemes have several
common elements, the latter raises its own red
flags.
For example, if the price of
widgets has increased significantly, a crooked
employee could be buying the merchandise from its
original source, marking up the price and
reselling the widgets to the victim company at an
inflated price through a shell company. This is
called a pass-through billing scheme,
which typically will display the following
earmarks:
A shell
company. The most likely scenario
for this particular fraud might involve a bogus
company formed by the crooked employee. If such a
shell exists, it probably wont be listed in
the phone book or have a credit rating. A quick
check can answer this question.
Inadequate
controls over vendors. A
billing scheme depends on getting a bogus
vendor approved and on the books. In
almost all of these cases, the person
approving new vendors and the person
approving payments to them is one and the
same. Otherwise, secondary approvals
frequently are forged.Once the fraud examiner has
developed and tested a fraud theory or
theories, he or she will determine
whether to proceed further. If he or she
chooses to go forward, the fraud examiner
will need to interview potential
witnesses to gather evidence to sustain
an allegation of fraud.
Before proceeding to
this next step, the fraud examiner likely
will recommend you advise your client and
legal counsel of the possibility of an
illegal act. Many organizations and
attorneys prefer fraud examinations be
conducted in anticipation of litigation,
which provides a confidential legal
privilege for the work. Moreover, some
investigations are covered under
provisions of the U.S. Fair Credit
Reporting Act, which may require the
target of an investigation to be
notified. And if the employee in question
belongs to a union, there may be
additional considerations. See your
attorney for details.
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| Exhibit
3:
The Evidence-Gathering Order |

Joseph
T. Wells, 2003.
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The law
has little patience for fishing
expeditions, so the fraud examiner must
be on solid legal ground before
proceeding. After developing a fraud
theory, the antifraud expert must be able
to answer a simple but important
question: Do we have sufficient
basis to continue? Predication,
the standard adopted by certified fraud
examiners, asks: Would the totality
of the circumstances lead a reasonable,
prudent and professionally trained person
to believe that a fraud has occurred, is
occurring or will occur? If the
answer to your question is
no, then the fraud
investigator must discontinue the
examination. If the answer is a confident
yes, the fraud examination
can proceed to the interview stage. But
adequate predication is so important that
the fraud examiner will continually
assess it throughout the process (see exhibit
2). If, at any
point, it becomes clear the predication
can no longer be supported, the work must
stop. Otherwise, the fraud examination
continues to the next step: confirming
the theory through interviews.
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It has
long been an axiom of mine that
the little things are infinitely
the most important.
A Case of
IdentityArthur Conan
Doyle
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THE INTERVIEW ORDER
If Dr. Watson,
Holmes trusty sidekick, was investigating
the possibility of a crooked purchasing agent, he
might be tempted to save effort by interviewing
the suspect first. But Watson never investigated
a case by himself, and going straight to the
purchasing agent is something Sherlock never
would do. Experienced fraud examiners rarely
confront a suspect until theyve talked to
everyone else who could be in the loop and
gathered every scrap of paper or other evidence
that could relate to the case.
| There are a number of reasons
for this approach, with practicality
topping the list: The fraud examiner will
assume there will be only one chance to
interview any suspect, so he or she will
be well-prepared. This important
interview, assuming adequate predication
still exists, will be much more
productive if all of the related facts
and documentation have been gathered in
advance. Sometimes when a suspect gets
wind of an investigation, key evidence
has a way of disappearing. The antifraud
expert also must assume the target will
find out about the inquiry from the other
witnesses who were interviewed. The goal
is to postpone this inevitability until
the time is right. But if the client is
under the mistaken impression that the
work can be completed under a cloak of
secrecy, it is necessary to refute this
notion before conducting the first
interview. |
All
knowledge comes useful to the
detective.
The Valley of
FearArthur Conan Doyle
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| In understanding the order in
which fraud examiners normally conduct
interviews, it is helpful to view your
suspect in the center of several outer
rings (see exhibit 3). Interviews start with the
least culpable persons and end with the
most culpable. There are two reasons for
this approach. First, if it becomes clear
the fraud examiner is on the wrong track,
he or she can discontinue the work before
accusing people of a crime they
didnt commit. Second, the antifraud
expert cannot assume the target will
confess, although many do. So if
interviews are conducted in their logical
order, there may be sufficient evidence
to prove or disprove the case even
without the cooperation of the target. THIRD-PARTY
WITNESSES
Fraud
interviews usually begin with people who
can provide evidence by virtue of their
positions but who have no involvement in
the alleged offensethey are called
neutral third-party witnesses.
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PRACTICAL
TIPS TO REMEMBER |
Independent
auditors are required by
Statement on Auditing Standards
no. 99, Consideration of
Fraud in a Financial Statement
Audit, to assess the risk
that financials are materially
misstated.
The fraud
examination process begins with
the auditors analyzing
financial information taken from
the books and records.
Auditors
untrained in finding the roots of
a fraud and interviewing
techniques should call in an
antifraud specialist in the face
of suspicious evidence.
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| In the example of the crooked
purchasing agent, a fraud examiner would
start by interviewing witnesses who can
furnish information of a general but
important nature: for example, the
personnel clerk who maintains the
suspects pay records, the
supervisor who defines the suspects
duties and responsibilities or the
salesman who sold the suspect an
expensive new automobile. The reasons for
proceeding in this manner are twofold. Documents must be
introduced by a witness. If, for
instance, it is discovered there are
checks the suspect paid to his shell
company, the person who is actually in
charge of maintaining the original checks
will be interviewed. In court, that
person would testify to the authenticity
of the originals.
The second point concedes the
intrusive nature of the process: If there
is insufficient predication to proceed to
the next level of interviews, the fraud
examination can be stopped before people
become needlessly upset.
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I have
no data yet. It is a capital
mistake to theorize before one
has data. Insensibly one begins
to twist facts to suit theories,
instead of theories to suit
facts.
A Scandal in
BohemiaArthur Conan
Doyle
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CORROBORATIVE WITNESSES
Once the neutral
third-party witnesses have been interviewed, the
fraud examiner will move on to corroborative
witnesses, people who have knowledge of the
scheme but are not involved in it. In our example
of the purchasing agent, these witnesses would
typically include coworkers, supervisors and
subordinates. To avoid any legal issues such as
possible defamation, the fraud examiner will only
ask questions and will not share the fraud
theory. (Defamation is the disclosure of damaging
untrue statements. By definition, questions
cannot be defamatory. See your attorney for a
more complete explanation.)
THE
TARGET
The final
phase in confirming the fraud theory is
to confront any coconspirators and the
suspect, in that order. The expert will
interview them separately, knowing there
is little chance of getting them both to
confess collectively. This procedure,
called an admission-seeking interview,
involves a deliberate process that lays
out the evidence to the coconspirator and
target in a specific order. Similarly,
experts have to precisely phrase their
questions and correctly interpret the
answers. In next months column, we
will cover the methods fraud examiners
use to obtain voluntary and legally
binding confessions.  |
One
cannot always have the success
for which one hopes. An
investigator needs facts and not
legends or rumours.
The Hound of the
BaskervillesArthur
Conan Doyle
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JOSEPH T. WELLS, CPA, CFE, is
founder and chairman of the Association of
Certified Fraud Examiners and a professor of
fraud examination at the University of Texas at
Austin. Mr. Wells is a member of the Journal
of Accountancy Hall of Fame for winning the
Lawler Award for the best JofA article
in both 2000 and 2002. His e-mail address is joe@cfenet.com.
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