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    Gartner/EBRC KPI Initiative

    Article The EBRC is collaborating with Gartner to conduct industry specific roundtables to develop a set of standardized industry KPIs that are predictive of future financial results.  These metrics are publicly available and the EBRC is eliciting feedback and collaboration to further define and evolve these metrics/KPIs.
    Published on September 19, 2014

    Airlines - Frequent Flyer Programs

    Article The policies and estimation methods used to recognize service to be provided under Frequent Flyer Programs have a significant effect on the measurement and recognition of revenue and costs related to those programs. This guide excerpt contains more information.
    Published on July 22, 2011

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