Managing Your Tax Season

Significantly improve your tax season system with this hands-on guide filled with checklists, sample letters, and worksheets. Learn to make the most of your staff’s time and skills, and find out how to keep your clients happy while effectively managing workflow during the busiest time of your year.

SERVICE ORGANIZATION CONTROL REPORTS: What Companies and Customers Need to Know

Better understand how the replacement of SAS 70 reports by three new reporting options affects their risks and assurance concerns.

Shared Service Provision

In driving towards greater levels of cost efficiency and improved service provision, many organisations have turned to establishing shared service centres. But are shared service centres always a guaranteed solution to achieving a satisfactory price/service balance and what conditions are likely to ensure successful shared service implementations?